6.1 Which of the following statements about an organisation chart is not true?
A An organisation chart provides a summary of the structure of a business.
B An organisation chart can improve internal communications within a business.
C An organisation chart can improve employees' understanding of their role in a business.
D An organisation chart can indicate functional authority but not line authority within a business.
6.2 Which of the following is a correct definition of 'span of control'?
A The number of employees subordinate in the hierarchy to a given manager
B The number of levels in the hierarchy 'below' a given manager's
C The number of employees directly responsible to a manager